I’ve come with my cap in hand.
Tl;dr: Some people are pulling some stuff but when they’re challenged they’re pissing in my pocket and trying to tell me its raining and I need some more knowledgable people to help me fight it for the sake of the kids, the staff and the wider school.
We’ve got mountains of IT issues at my place that have always flabbergasted me and I’ve tried to fight against them in the past with varying results but a recent one has come up and I need to find myself some dooms day weapons to fight this doozie.
I know of a few of you that work in positions where you’d know enough to possibly advise me - I wanted to ask if any of you would be willing to help me out by answering or confirming/denying a few claims?
The up and down is, two members of staff in positions of power over the IT infrastructure want us migrated from Google to Office 365, with one of the two members of staff actually having some kind of personal vendetta against Google.
By ‘from google’ I mean we’re a Google school so we have managed google emails connected to our staff/pupil/data management system and Active Directory and access to all free google apps and all single sign on services. Everything is setup around the school’s domain name which was originally acquired via a package deal with another company for a school website, a VLE and a customised Google email address and wider managed Google environment.
To give you some idea of the level of either incompetence or malice we’re dealing with in this setting, in September the head of the IT team told a member of the Senior Leadership that a license issue with VMWare (we don’t pay for enough seats, that is the issue.) was actually the result of a different issue the fix for which was: A VLAN cable.
Potentially opening myself up to ridicule, so far as I am aware, aside from the physical cables used to build the machine you run the VLAN on, there are no cables involved outside of the physical ethernet cables connecting the machine to the wider network and there certainly isn’t such thing as a VLAN ‘cable’…?
A few of the recent relevant ones that some of you may be able to confirm/deny/wtf for me:
- Transitioning our domain name and associated email addresses to Microsoft as part of Office 365 still makes those email address Google addresses (even in spite of the fact that that they don’t even have @gmail.com in the addresses) and because of this all Google apps (Docs/Calendar/etc) and single sign on will still work - Tasty tasty truth or Fake News?
- Office 365 does not cost the school anything because we’re under an education license, the transition will not cost the school anything and ongoing support will not cost anything - Tasty tasty truth or Fake News?
- Our Google environment costs the school even though we’ve ditched the services of our previous provider and retain only the managed Google environment (managed internally) and the domain name - there are apparently still some costs involved with Google that isn’t the general domain name cost - Tasty tasty truth or Fake News?
- Migrating from VMWare to HyperV incurs no costs - the migration is totally free and there are no ongoing operating or license costs with HyperV, HyperV is essentially totally free - Tasty tasty truth or Fake News?
- We pay through the nose for the hardware to run VMware, the VMware licenses AND we pay through the nose for support we can’t use because the VMware support is based entirely in the US and work totally outside of our time zone so we can never contact them - The hardware and licensing costs I totally buy, but the claims about the support sound totally spurious to me - Tasty tasty truth or Fake News?
There are a bunch of others, but these ones are the mains ones that had alarm bells ringing for me.
Any help would be much appreciated by not just me, but kids and staff across the school.